FAQ

How Do I Place An Order?

Once you have selected a product, it will be placed in your basket. There you will find a checkout button which transfers you to a secure order form page. Fill out your payment details and delivery information here. You can then click the submit button to complete your order. This will take you to the to the confirmation page where you can review your order details. You will be notified by email that you have placed an order successfully.

What Happens Once I Submit My Order?

Your order will be shipped via the appropriate shipping company. Your delivery will include information on the dosage, usage and all the precautions required when taking the medication. You can also track the details of your order in real-time by logging in to our help desk system. Your shippers tracking number will be emailed to you after your order is shipped so that you can track its progress via their specific online tracking system.

What Are Your Security Policies?

Our on-line ordering system uses the latest and secure encryption technology. All credit card information and personal data is submitted with the highest precautions and we have taken measures to protect against credit card fraud. Any individual who tries to make fraudulent use of a credit card will be immediately reported.

Is This Legal?

Yes. We have met and exceeded all current regulations. We are licensed to ship medications globally and are committed providing to the highest standards. We supply all medication from legitimate wholesalers, so you can be assured that you will receive top quality medicine, just as you would from your local pharmacy.

What Prescription Medications Do You Distribute?

We only provide medicines that can be purchased online hence our limited variety. There is no legitimate online pharmacy which will provide narcotics or addictive medications. The medicine which we offer does not require a physical examination.

What Are Your Shipping Rates And Policies?

We ship via EMS shipping plus an additional shipping charge. Normal delivery time is anywhere between 10 to 17 days and we offer special shipping discounts from time to time. We will notify you in good time if there is any problem with your order and we will always advise when your order is shipped. We do not ship orders to P.O Box addresses with DHL or FedEx but rather with Royal Mail international shipping. Any extra customs charges or taxes upon arrival in the UK are to be covered by the customer. We are not responsible for any such expenses. You may cancel your order before it is shipped. We cannot accept cancellations once your order has been shipped. We do not process orders on weekends, if you place an order after 4 PM on Friday, it will be shipped on the following Monday.

Can I Return My Medication For A Refund?

We cannot accept returned medicine.

How Do I Get The Free Bonus For Re-Ordering?

As a returning customer you should first login with your username and password. We will automatically add the free bonus to your account while you continue to shop.

Why Is My Current Order A Different Shape / Color Then Last Time?

The original manufacturer has a patent on this medication and can use the brand name for ten years. After this time generic pharmaceutical manufacturing companies may produce this medication in any format they choose, although the chemical components remain unchanged.